What You Need To Know About White Glove Shipping

The term of white glove shipping is not something many people understand. Although you can get a pretty good hunch, it’s not absolutely clear what the service is. If you are thinking of people in white gloves moving your items, I’m sorry to disappoint you, but that’s not the case. The main difference between regular shipping and white glove shipping is the fact that movers take extra care when moving your items. If you are trying to move your piano to another address you might need a service like this. Whether you are moving something specific like a piano or a pool table that requires delicate moving or you just want every item handled with caution, white glove delivery always implies the premium quality of service.

Now that we know what it is, let’s dive deeper into all the things that white glove moving services offer:

If you need to move something specific like a piano, white glove shipping is a service for you.

What items require white glove shipping

Not everything requires premium quality shipping. If you are moving something simple like clothes or inexpensive bookshelves, extra care is not needed. I’m sure you love all your belongings and possessions, but some things cost and mean more to you than others. It’s just a fact. This does not mean that a moving company should just throw everything on a pile and not care at all but in general, most things are pretty easy to move. You can never read a review where someone is complaining about their clothes not being carefully placed in the truck. Even if something breaks, it’s not going to be the end of the world for you.

On the other hand, you have items that mean a lot or are worth a lot. Perhaps they are even difficult to move and require the person handling them to concentrate more than usual. It’s more complicated than just shipping your car to another state. These are the items that frequently require white glove shipping. Items such as pianos and pool tables require extra equipment as well such as dollies and blankets. In general, those are items that companies will charge more to handle than the most common ones. Additionally, perhaps you have something that does not fit this description but it’s really expensive. Or it has a sentimental value for you and the thought of something happening to it gives you nightmares. With any of these items, you will need someone who understands how to properly move them.

What can you expect when using white glove shipping

It should be the case that all moving companies always give 100% with every move. Unfortunately, that’s not the case. White glove transportation is something that movers pay more attention to than average, regular moves. That’s the reason why they will charge you more for this type of shipping. The main differences between regular and white glove delivery you can check out below:

Knowing what to expect with white glove shipping can greatly impact your moving decisions.

Customer service is on point when white glove shipping

This is probably the best thing about white glove transportation. We all want the company that we hire to treat us like their number one priority, but it’s often not the case. If you are unlucky or not thorough enough in your research, you might even end up with a bad company that does not care at all. They do not answer your calls after you book or do not provide frequent enough updates. This is not the case with white glove moving services. The sales rep will always answer, the driver and the crew will be extremely polite and honor request that they usually would not. You can expect a lot of Sir’s and Mam’s when talking with someone from the company in this case. The charge will be more than usual for their service so they will care more. It’s that simple.

Special care of items and planning

Pretty much the point of it all. Although they will not actually wear white gloves, they might as well with the level of service you will get. They will treat every item like a newborn. Additionally, you will probably be assigned a crew that has the most experience and has the best chance to execute a delicate move. If you are moving something valuable, this is extremely important. Although the price isn’t everything, none of us want to lose money when shipping. Special equipment will be used in order to make sure it all goes as planned. The exact route from the truck to the item is going to be calculated to an inch. This is what we call premium quality shipping in the industry. A lot more planning and execution that is not lacking.

Everything will be done in a proper and timely manner

It’s one of the worst nightmares for people that their movers will be late. If you have a tight schedule, you probably do not have an entire day to spend with the moving crew. This is the reason why you want them to be there when they said. Especially if it’s a longer move, like for your move from to Boston from New York. You should always have some leeway and understanding, but promises should be kept. You can expect this when paying for white glove shipping. Timely updates and notifications as to when you can expect them to arrive are normal when using this type of service.

No stress, extra smooth

The number one thing you read in a bad review is the amount of stress people had. It makes perfect sense for you to desire a move without stress. You are not just moving a bunch of items, it’s usually memories and valuable possessions. Every one of us has items that have sentimental value. Being stressed out as to when they are going to arrive and not get damaged is not something that you want. White glove shipping is a service that gives you the best chance to avoid this. Even if the weather is bad and delays are common. Since planning is at an extreme level and care is amazing, a stressful move is not something you have to worry about anymore. You can have a clear mind and not worry about what could happen when going for premium quality shipping.

Justin Bright – CEO Brighter Logistics

LTL shipping trends in the United States

In the last couple of years, the LTL sector of the trucking industry has experienced amazing growth. And this is not a surprise since the trucking industry is experiencing trends like the massive growth in e-commerce, shortened supply chains and tighter capacity. These LTL shipping trends in the United States are expected to change the face of the entire trucking industry. As analysts expect, focus will remain on lighter or smaller loads and this growth will continue through 2019 and beyond. Consequently, this type of shipping is becoming more and more interesting to both investors and customers.

What is LTL shipping and how it works?

In order to explore the LTL shipping trends in the US, let’s start from the basics. LTL service stands for ‘less than truckload freight shipping’ or just ‘less than load’. We use it for the transportation of small freight or when freight doesn’t require the use of an entire trailer. To be more specific, this shipping method can be used when freight weighs between 150 and 15,000 pounds.

LTL shipping carriers will be implementing new services and using modern vehicles to attract more customers

The benefits LTL shipping brings

The biggest advantage of LTL is that the shipper pays only for the part of a standard truck trailer their freight occupies, while other shippers and their freight fill the unoccupied space. You are getting the idea of why LTL is so revolutionary in the trucking industry. Beside the cost reducing, it has other benefits:

  • LTL shipping increases security. LTL shipments are mostly packaged onto pallets before being loaded onto a truck. Obviously, a well-packaged pallet has a better chance of remaining secure than shipments with multiple smaller handling units.
  • When you are shipping your items via LTL, you get to use special services like liftgates and inside pickup and delivery.
  • Most importantly, LTL carriers offer tracking options through the bill of lading number, PRO number, PO number, shipment reference number and pick up date range.

LTL or truckload shipping?

Whether you are going to choose truckload shipping or LTL depends mostly on the weight of your shipment. Hence, if your freight is under 15,000 pounds and does not require a full trailer, you should definitely go with LTL. Besides, you will save a lot of money on shipping costs. But if your freight is larger, you will probably need a truckload shipping, which is ideal for transporting huge shipments to your client.

The deficit of truck drivers is a problem that needs to be solved

In 2019 and beyond LTL will grow in demand

Many factors will affect LTL shipping trends in the United States, and the growth of e-commerce is probably the biggest one. Furthermore, if there are fewer trucks available for FTL (full truckload shipping), the extra freight will be consolidated to LTL loads. Most noteworthy, there is an increasing number of small businesses entering into the market, so the need for small shipping services will definitely rise. Being more flexible than any other type of shipping, LTL will attract companies and individual shippers, because it matches their needs. Additionally, if the capacity becomes a bigger issue, and there are many loads rejected or waiting, LTL will be able to help.

LTL shipping and moving

Although people have already started using LTL services when they are moving, this need is going to grow even more in the coming years. Furthermore, it is expected to be combined with moving services. In fact, one of the benefits of hiring cheap movers is that it leaves people an option to use LTL as well. While most of moving cargo is being handled by professional movers, some fragile and small shipments can be shipped via LTL. This way, you won’t have to worry about your delicate items getting damaged while traveling along with the rest of the cargo in a moving truck.

Also, LTL shipping trends in the United States will give more options to the people deciding between storage and shipping. Hence, make sure you investigate your options when considering to rent a storage unit. If you really want to leave some of your things behind when you are moving, renting storage is the way to go. But if you actually want to ship your small freight to your new location, now you have a chance to do so at affordable prices.

Service will improve

The growth and expansion of LTL shipping possibilities will definitely change the way people ship their goods. And as the competition grows, LTL shipping providers will struggle to stand out from their competitors. Therefore, one of the key LTL shipping trends in the United States will be implementing new services and improving existing ones to attract more customers. Furthermore, services can include shipment tracking, online-based platforms, efficient last mile delivery and more to improve the customers’ experience.

The trucking industry will keep up with the technology

Plenty of new innovations, ranging from the ELD mandate to self-driving vehicles, will make the progress unstoppable. And the ways in which technology can enhance the way carriers operate are numerous. It has already brought connected devices, real-time tracking, the blockchain, autonomous trucks, drone delivery, and online marketplaces for posting and finding loads. And if LTL shipping continues keeping up with the updates, it will be unbeatable.

Oil prices should level off this year, which is great news for LTL shipping

Fuel cost expectations

According to the U.S. Energy Information Administration, oil prices have risen during the last couple of years, but they are expected to stop. Consequently, this rise in the price of fuel has affected drive costs for LTL shipping on the part of carriers and those you use their services. Fortunately, it looks like oil is going to level off in 2019, we keep our fingers crossed for that to happen.

Driver shortages, true or false?

It seems like the trucking industry is currently experiencing a shortage of drivers, despite the fact that it is probably the largest occupation in the country. The fear of automation and self-driving trucks is one of many factors that are driving people away from looking for a job within the freight industry. Also, the fact is that fewer and fewer people chose to pursue such a career, due to long periods away from home and very long working hours. Such a deficit could have negative consequences for the LTL shipping industry and its affordable pricing. That is why shipping carriers are working on motivating potential drivers by offering better working conditions.

LTL shipping trends in the United States are promising 

As you can see, the LTL shipping forecast is sunny for 2019 and beyond. It is expected to evolve and expand in so many ways that it will change the future of shipping. Whether as a customer or as a shipping carrier, you can become part of that future!

Justin Bright – CEO Brighter Logistics